Central to Hearth & Soul's vision is a commitment to true southern hospitality and customer service.

Our Concierge Shoppers are here to help: in-store, over the phone, face time or email. They each are skilled listeners and accomplished at delighting customers with welcomed suggestions and solutions to make their shopping experience both enjoyable and efficient. 

Recently engaged? Let our Concierge shoppers help you start a new chapter & create a wish list for the home of your dreams. Your personal concierge will help with:

  • Setting up your registry
  • Making in-store appointments
  • Recommending products
  • Tracking products purchased for you
  • Updating your registry
  • Offering advice

Meet our Concierges

Meet Our Concierges

Susie Busch-Transou

Driven by her love of all things Simple Modern Classic, Susie loves searching for curated and timeless pieces to create fabulous outfits. She enjoys connecting with people, understanding their needs and making them feel and look stunning! Susie can't leave home without her Mer Sea Wrap - great for traveling, freezing planes & cozy nights by the fire.

What Feeds Susie's Soul

family, friends, candles, fresh flowers, jewelry with special meaning, travel – watching her children experience someplace new, and her home

Candice Thompson
Customer Service Manager/Assistant Buyer

Candice works closely with her clients to carefully craft the right look for their lifestyle. Candice refers to her personal style as slightly bohemian with a dash of free spirit, consisting of streamline basics & the right accessories to pull it together. Candice's closet is never short of a great pair of wedges, a long necklace & her Asha Mother of Pearl earrings.

What Feeds Candice's Soul

music, art, family, friends

Lisa Nylen
Assistant Customer Service Manager

Lisa puts her heart, soul & warm personality into everything she does. Her personal style can be defined as traditional & classic with an unexpected twist here & there - Her closet XO's are her favorite pair of jeans, Andre Assous wedges & Tess pearls - a simple, modern classic look for every occasion.

What Feeds Lisa's Soul

family, friends, beach

Harold Lyons
Customer Service Representative

Bio coming soon...

What Feeds Harold's Soul

good food, travel & people with great energy