Privacy & Terms


Privacy Policy

We neither sell nor share your information with outside companies or third parties.

When you purchase from Hearth and Soul, we collect payment (cash, check or credit card), your name and email (if you would like to be added to our mailing list) along with shipping addresses and phone number, if we will be shipping an item for you. We respect your privacy by not selling or sharing this information.

We encourage you to sign-up for our e-mail list. These communications provide you with advanced notice of special items, store sales, new merchandise, and other store-related and soul-filling events. But, of course, you have the freedom to add or remove your name from our list at any time.


At Hearth and Soul, we pride ourselves in our unique commitment to customer service. Exploring our website will give you a sampling of what we offer; however, we invite you to visit us in person to experience who we are and the joys of being able to relax and refresh while discovering beautiful things for yourself or that someone special.

We work hard to ensure the accuracy of displaying in store/in stock items on our website, but despite our best efforts, errors may occur. We appreciate your understanding and invite you to contact the store if interested in a specific item on our website. Our team will gladly check the item and sizing availability, if applicable.

Specialty gift wrap available at no charge.

IN-STORE PICK UP: Items placed online are typically ready to be picked up within two hours. If you need your item sooner please give us a call.