Naadam

NAADAM was founded in 2013 by Matthew Scanlan and Diederik Rijsemus. The college friends traveled to remote parts of the Mongolian Gobi Desert, became friends with the local herders and saw first-hand how traditional cashmere traders and brokers drive up prices and take the profits. By cutting out these middlemen, Matt and Diederik realized they could pay their herder friends more while selling premium-quality.  NAADAM goes straight to the source of the world’s best cashmere, Mongolia’s Gobi Desert, and works directly with herders to bring you high-quality, sustainable and unbelievably soft knitwear at prices that are fair for them — and for you.

Shipping

Orders are processed within 3 business days, excluding holidays. At checkout, we will provide an estimated shipping time based on your selected shipping method.

In-store pickup is typically available 24 hours after ordering. We will notify you if your order is ready for pickup earlier.

ALL Furniture, Lighting, Rugs, Art, and Mirrors will be in-store pickup only. Pickup availability is reflected on the product page. Items that are in-store pickup only will not be eligible for shipping.

Free shipping on orders over $250* exclusions apply for items that are in-store pick up only or have a fixed shipping price. 

Returns

We cannot accept returns on the following: SALE items, Jewelry, Reading Glasses, Food Items, Holiday Merchandise, Undergarments, Shoes or other items that have been worn or damaged.

Return must be requested within 14 days of order delivery date and if approved will be refunded to the original form of payment at the original selling price. Customer is responsible for return shipping.

Full Return Policy can be found HERE.